Glossary

Timer Event

A Timer Event is an event that enables a process to start automatically at a specific time interval or on a predefined date. In the Kuika Process Automation module, Timer Event is used, for example, to define a specific time for the completion of a task or to execute periodic operations in the process. Timer Event enables the process to act according to the specified time parameters, allowing the creation of workflows based on automation and timing.

Trigger

In the Process Automation module of the Kuika platform, a Trigger is the mechanism that causes a specific event to start. The trigger is activated when certain conditions or criteria are met, initiating the relevant steps or actions of the process. In this way, workflows are managed automatically and the process proceeds with the realization of a predetermined event.

Task

In the Process Automation module of the Kuika platform, Task refers to an operation that must be performed in a specific step of the workflow. Each task represents an activity that must be fulfilled to complete the process, and the actions specified in this step enable progression in the flow of the process. Tasks ensure that the workflow is executed according to a specific logic and plan, and as they are completed, they allow the next step to be taken.

Think Aloud

Usability testing is a method in which users are asked to think aloud about what they see, feel and do, and in this way valuable information is gathered. This method is particularly advantageous in that it allows you to discover what users really think about your design.

Task Flow Chart

It is a visual representation of the tasks involved in a website or application and the relationships between them. Mapping a process in a task flow chart helps to prevent possible errors and delays. At the same time, you can accurately optimize business processes with a task flow chart.

Task Analysis

It is the method used to identify and understand the activities to be performed by users when interacting with a website or application. Task analysis systematically examines how users complete tasks to achieve their goals. Task analysis is very important for user experience. Because a design that solves the wrong problem will fail, no matter how good the user interface is.

Target Market

The target group for which a product is designed. The target market typically consists of people who exhibit similar characteristics. A target market is a segmented group of customers whose needs and wants match your product.

Three Click Rule

Open UI is a rule of thumb for websites, but it also applies to web/mobile applications. Users need to reach the page or action they want with minimal clicks.

The 3-Click Rule is the theory that users will leave the website if they cannot reach the page they want in 3 clicks.

Ticket

It is the support structure that enables communication and interaction between users and support teams.

Trello

It is an online collaborative work tool that allows organizing projects under development through dashboards.

Token

It is a ticket or token that grants access to a resource. The most well-known of these is the JSON Web Token (JWT) structure that runs on the RFC 7519 standard.