Input data refers to the initial information, data or resources required for a business process to start or progress. In the Kuika Process Automation module, input data contributes to the correct and efficient operation of the process by providing the information needed by the process. This data can be entered manually or automatically retrieved from other systems.
The data entered into the process forms the basic building blocks of the workflow and directly affects the quality and accuracy of the operations to be performed throughout the process. For example, in a customer support process, input data can be customer information, request details and related documents. This information ensures that the process proceeds correctly and prevents unnecessary steps.
Accurate and complete input data increases the efficiency of the process, reduces the risk of errors and makes it easier for processes to achieve their goals. Without input data, processes lose functionality and results become uncertain.
In the Process Automation module of the Kuika platform, an Instance (Active Instance of a Process) is a specific instance of a workflow or process that is being executed. Each instance encompasses all the stages that are followed from the beginning of the process and leading up to its completion. It contains the actions, transitions and state changes that occur at each step of the process.
Instances are key components of process management and are critical for monitoring the performance of processes, detecting errors and making improvements where necessary. Each instance has its own unique credentials and state information, making it easy to understand how processes are progressing and what stage they are in. Furthermore, when an instance is completed, the results and data obtained can serve as a reference for future processes. Therefore, instances play an important role in improving process efficiency and optimization.
A good example is an interview/survey with a customer leaving a store about their experience. Intercept studies are a type of research method used to collect on-site feedback from a target audience. Intercept surveys are a great way to gain customer insights, especially if your business offers an online experience or has high levels of website traffic. However, it is very important that the questions are prepared correctly.
User engagement refers to how often and for how long a user interacts with your website, app or other product. It's about keeping a user focused on a page/screen, grabbing and holding their attention. User engagement measures whether users find value in a product or service. It applies to almost every section/component, whether it is a menu or a CtA.
It is the import of a software developed on a different device/workspace to be used within the software and/or software.
Integration is the process of making different software and systems work together by seamlessly communicating with each other. The Kuika Process Automation platform offers the ability to integrate with various external systems, making it possible to manage business processes in a more efficient, transparent and dynamic way. Integration automates data sharing, task management, notification sending and much more, thus increasing the speed of business processes.
Kuika Process Automation enables seamless data exchange between different systems thanks to its capabilities such as API integrations, data flows and connection with third-party applications. For example, by integrating with a CRM, ERP or financial software, you can include customer information, stock statuses or financial data directly into business processes, enabling steps in processes to be triggered automatically. This increases data accuracy while eliminating manual data entry and errors.
Another important aspect of integration is integrating data from external systems into workflows. Kuika can start a task, trigger a process or automatically complete a specific step using information from an external system. Furthermore, the Kuika platform facilitates data and process sharing with other software by offering open APIs and endpoints. Thanks to such integrations, data flow between systems is accelerated and efficiency is increased.
Infrastructure as a service (IaaS) is a type of cloud computing service that delivers basic computing, storage and networking resources on demand on a pay-as-you-go basis.