1. Open your project on the Kuika Platform

• Log in to Kuika.
• Select the relevant project from the Apps screen.

2. Add a Button or Trigger in the UI Design Module

• Write a phrase such as ‘Send WhatsApp Message’ in the Label section of the button.

3. Add the Send WhatsApp Message Action

• Select the button and add the Device > Send WhatsApp Message action from the + ADD ACTION menu according to the desired trigger event (Initial Actions, OnClick, OnBlur, etc.).

4. Configure Action Parameters

• Phone Number: Enter the phone number to which the message will be sent in international format (e.g. +905xxxxxxxxx).
• Message: Specify the message content to be sent as fixed text or dynamic data.

In an e-commerce application, an order confirmation message is automatically sent via WhatsApp when the user completes the order.

1. In the UI Design module, add a ‘Send Confirmation Message’ button to the screen that appears after the order is completed, or link this action directly to the completion process.
2. Add the Send WhatsApp Message action to the button or completion trigger.
3. In the parameters, dynamically transfer the user's phone number from an action result to the Phone Number field.
4. In the Message field, write the confirmation text containing the order information.
5. When the user completes the order, a WhatsApp message is automatically sent to the specified number.

• Personalising Message Content: You can personalise the message text by enriching it with dynamic data such as user name, order number, and date.
• Conditional Message Delivery: You can send messages based on specific conditions. For example, messages can be triggered only for certain products, campaigns, or user segments.
• Sending to Different Recipients: Messages can be sent to different phone numbers or group chats according to the scenario. This enables targeted communication.
• Delivery Scheduling: Action triggers can be planned to send messages at specific times or with delays.

Technical Risks

• Phone Number Format: Incorrectly formatted numbers prevent messages from being sent.
• WhatsApp User: The recipient's phone number must have an active WhatsApp account.

The Send WhatsApp Message action is a practical and effective solution for fast and automatic WhatsApp communication in Kuika web applications. It is suitable for a wide range of applications with its easy configuration and dynamic parameters.