Kuika's Refund Status action is used to check the status of refund transactions made through Stripe.
With this action:
Checks whether the refunds have been approved or not.
Provides instant feedback to users about the status of the refund process.
Improves the customer experience by providing information on when the refund will be completed.
For example, when a user returns a product, this action can be used to check if the refund has been approved or when it will be processed.
In this tutorial, you will learn how to track the status of your returns using the Refund Status action.
Refund Status action is supported in web and mobile applications.
Add Refund Status Action
Log in to the Kuika platform.
Open the project you will work on from the Apps screen.
While in the UI Design module, open the Properties panel on the right side.
Select Initial Actions → Payment → Stripe → Refund Status from the+ADD ACTION drop-down menu.
In the settings panel that opens, configure the following field:
Refund ID: Enter the unique ID of the refund transaction performed via Stripe.
When this action is executed, the status of the related refund transaction is queried via Stripe and returned.
Is the refund completed, pending, or canceled?
By providing instant information to the user, customer support processes can be accelerated.
User redirections can be made for unsuccessful returns.
After completing these steps, the Refund Status action will be successfully added. Thus, you can securely track the status of refund transactions made through Stripe and provide instant information to your users.
