Refund Stripe Payment

Kuika's Refund Stripe Payment action is used to refund a payment transaction made via Stripe.

With this action:

• It allows you to manage refund processes easily and securely.
• You can fully or partially refund a certain payment amount.
• It helps to improve the purchasing experience, increasing customer satisfaction.

For example, when a user returns a product, this action can be used to securely refund the payment.

In this tutorial, you will learn how to issue refunds through Stripe using the Refund Stripe Payment action.

Refund Stripe Payment action is supported on web and mobile applications.

Add Refund Stripe Payment Action

1. Log in to the Kuika platform.
2. Open the project you will work on from the Apps screen.
3. While in the UI Design module, open the Properties panel on the right side.

4. Select Initial Actions → Payment → Stripe → Refund Stripe Payment from the+ADD ACTION drop-down menu.
5. In the settings panel that opens, configure the following fields:

• Payment Intent: Enter the unique ID number of the payment to be refunded.
• Reason: Specify the reason for the refund.
  
  • For example: Product return, incorrect payment, customer satisfaction, etc.
• Amount: Specify the amount to be refunded.
  
  • You can perform a full or partial refund.

When this action is executed, the relevant payment will be refunded via Stripe and the transaction will be recorded.

• The user can be notified when the refund is completed successfully.
• Error management can be done for unsuccessful refunds.

After completing these steps, Refund Stripe Payment action will be added successfully. Thus, you can securely refund payments made via Stripe and improve the user experience.

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