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Phone Number Call

Phone Number Call

Kuika's Phone Number Call action allows users to call a specified phone number directly from within the application. With this action, users can quickly start a call by clicking on the phone number. For example, it makes it easier to access customer service or support line numbers. It provides ease of use by eliminating the need to manually enter numbers.

Technical Features

  • Phone Number Specification: The number to be called can be defined as fixed or dynamic.
  • Web and Mobile Application Support: Works on both web and mobile applications.
  • User Experience: The call is automatically initiated through the device's default phone call application.

Phone Number Call Action Application Steps

  1. Log in to the Kuika platform.
  2. Open the project you are working on from the Apps screen.
  3. Go to the UI Design module and open the Properties panel on the right.
  1. From the + ADD ACTION menu, add the Device > Phone Number Call action according to the trigger event you want (Initial Actions, OnClick, OnBlur, etc.).
  1. Enter the phone number to be called in the parameter field that opens as Phone Number. (For example: +905321234567)
  2. Click the SAVE button to complete the process.

Usage Scenario: Directly Calling Customer Service

In an e-commerce application, users need to be able to quickly call the support line, so access to the customer service phone number is required. When the user clicks on the ‘Call Support Line’ button, the application automatically brings up the phone number on the call screen and initiates the call. This allows the user to easily contact the support team without having to enter the number manually.

Adding a Customer Service Number Call Action

  1. Enter the UI Design module and drag and drop a Button element from the Elements panel on the left side.
  2. In the Properties panel, enter a phrase such as ‘Call Support Line’ in the Label section of the button.
  3. Select the relevant button and add the OnClick → Device → Phone Number Call action from the + ADD ACTION menu.
  4. Enter the phone number to be called in the parameter field that opens (for example: +905321234567).
  5. Click the SAVE button to complete the configuration.

Configuring the Phone Number Call Action

  • Phone Number: +905321234567 (Phone number to be called)

With this configuration, when the user clicks the button, the phone number is automatically dialled and the call screen opens. The user only needs to confirm to start the call.

Phone Number Call Action Advanced Customisations

  • Dynamic Number Usage: The phone number can be dynamically assigned based on the user or application data.
  • Conditional Call: The call action can be triggered under specific conditions (e.g., after form approval).

Technical Risks

  • Invalid Number: An incorrect or incomplete phone number prevents the call from starting.
  • Application Restrictions: In some browsers or applications, the call may not start automatically and user confirmation may be required.

The Phone Number Call action is an ideal solution for enabling fast and convenient phone calls in your application. It enhances the user experience and facilitates communication.

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