Usage Scenario: Directly Calling Customer Service

In an e-commerce application, users need to be able to quickly call the support line, so access to the customer service phone number is required. When the user clicks on the ‘Call Support Line’ button, the application automatically brings up the phone number on the call screen and initiates the call. This allows the user to easily contact the support team without having to enter the number manually.

Adding a Customer Service Number Call Action

1. Enter the UI Design module and drag and drop a Button element from the Elements panel on the left side.
2. In the Properties panel, enter a phrase such as ‘Call Support Line’ in the Label section of the button.
3. Select the relevant button and add the OnClick → Device → Phone Number Call action from the + ADD ACTION menu.
4. Enter the phone number to be called in the parameter field that opens (for example: +905321234567).
5. Click the SAVE button to complete the configuration.

Configuring the Phone Number Call Action

• Phone Number: +905321234567 (Phone number to be called)

With this configuration, when the user clicks the button, the phone number is automatically dialled and the call screen opens. The user only needs to confirm to start the call.