- Use of Dynamic Numbers: The phone number can be dynamically retrieved from user data.
- Integration with Multiple Actions: Can be integrated with processes such as order creation and payment completion to enable instant triggering.
Technical Risks
- Incorrect Phone Format: If the Phone Number field is entered incorrectly, the message will not be delivered. It must be in international format (+90, for example).
- Template Mismatch: A template name defined and approved on WhatsApp Business API must be entered in the Template Name field.
- WhatsApp Restrictions: Templates can only be used in a format approved by Meta; free text is not supported.
The Send WhatsApp Business Message action allows you to communicate with users in a professional and fast manner. It integrates a reliable and widely used communication channel directly into your Kuika applications for scenarios such as customer notifications, campaign announcements, and appointment reminders.
