The Send WhatsApp Business Message action allows you to send messages from your app directly through the WhatsApp Business API.

With this action:

• Communicate with users quickly and professionally.
• Automate the message sending process so you can instantly send order status, reminder or information messages.
• Send automatic messages when important transactions are completed or when a specific action occurs.

For example:

• When the order is confirmed, you can send a notification to the user via WhatsApp.
• You can automatically send appointment reminder messages.
• You can send campaign or promotional messages to users.

Send WhatsApp Business Message action is supported on web and mobile apps.

Add Send WhatsApp Business Message Action

1. Log in to the Kuika platform and open the project you will work on from the Apps screen.
2. Switch to the UI Design module and open the Properties panel on the right side.
3. Click on the + ADD ACTION drop-down menu.

4. Select Initial Actions → Notification → Send WhatsApp Business Message.
5. Configure the following fields from the drop-down menu:

• Phone Number:
  
  • Enter the phone number to send from (e.g. +905xxxxxxxxx).
• Template Name:
  
  • Enter the name of the predefined template for your WhatsApp Business message (e.g. “order_confirmation”).

By following these steps, you can effectively use the Send WhatsApp Business Message action on the Kuika platform.