Important features of how RPA works are as follows:
- Rule-Based Structure: RPA only performs tasks based on specific rules and processes. For example, it is ideal for repetitive and systematic tasks such as following a certain format for data entry, sending an email when a certain condition occurs, etc.
- Working with User Interface: Instead of integrating with other software applications, RPA often emulates a user's screen interactions. That is, it can access an application and perform operations with mouse and keyboard commands like a human.
- Speed and Efficiency: Software robots can work 24/7, which contributes to accelerating business processes and increasing operational efficiency.
- Flexible and Scalable: RPA can easily adapt to different business processes and scale as needed. Companies can expand or downsize their RPA systems according to the number of tasks and robot needs.