Frequently Asked Questions

  • URL Rewrite Rule Name Conflicts:
    • Open the Web Config file and change the React Router Routes rule name.
  • Folder Authorization:
    • Right click on Frontend and Backend folders and grant Security > IIS Users > Full Control permission.
  • Backend 500.30 Error:
  • Incorrect application pool setting:
  • Open the Application Pools area on IIS.
  • Right-click on the Application Pool used for your backend and open Basic Settings.
  • Select “No Managed Code” for the .NET CLR Version value.
  • Network Error:
    • Edit env-config.js to add the correct URL to the BACKEND_URL field.
    • Restart the IIS > Frontend application pool.
    • For Backend URL change after Publish:
      • Press F12 and open the Developer Tool to see which Backend URL the Frontend is requesting.
      • Switch to the Network area. Check the URL from the header field in failed requests.
      • If you notice that the frontend is not accessing the backend URL correctly, go to the frontend folder on your computer.
      • Edit the “ENV_TEST” section in the env-config.js file by entering BACKEND_URL:"https://istediğinizalanadı/v1/api ” and the swagger URL directory.
      • Go back to IIS. Restart the frontend's application pool.

If it still does not go to the correct URL, do a Cache Cleanup to make sure that the updates made on the browser are reflected.

Improving Application Performance: IIS Application Pool Settings

  • Open IIS Manager.
  • Select the application pool from the Application Pools tab.
  • Right-click and set Advanced Settings > Start Mode to "Always Running ”.
  • Restart the IIS service.

If you still have problems after following these steps, you can contact the Kuika support team.