It is a survey method in which different people are asked to rate the survey responses. The scale can be a minimum of 3 points (1- negative, 2- neutral, 3- positive). In a Likert scale survey, respondents do not choose between 'yes/no', there are specific options based on 'agree' or 'disagree' on a particular survey question. The benefits of using Likert scales in surveys are ease of use, ease of reporting, unbiased response, and time saving.