KPI (Key Performance Indicator)

KPI (Key Performance Indicator) is a system of metrics that measures the level of achievement of an organisation's strategic goals and evaluates the effectiveness of business processes. KPIs are quantitative and qualitative indicators used to monitor the success of the business and are often used to assess how successfully certain objectives have been achieved.Kuika Process Automation is equipped with powerful tools that allow you to monitor, analyse and optimise KPIs. Performance measurements can be made in line with the KPIs set at each stage of business processes, so it can easily determine how close you are to your goals and in which areas you need to make improvements. KPIs can be customised according to time periods, departments or specific projects. For example, indicators such as sales volume, customer satisfaction or conversion rate can be set as KPIs for a sales department, while indicators such as production speed, quality rates or number of work accidents can be used for a production process. Kuika offers the possibility to report and analyse these KPIs with visual graphs, enabling managers and interested parties to track performance more effectively.