Business Process is a systematic sequence of steps and activities that a business performs to achieve specific objectives. Business processes usually consist of repetitive tasks and actions and aim to achieve goals by using resources efficiently. In the Kuika Process Automation module, business processes are structured and streamlined with various tasks and roles, thus facilitating the management and monitoring of processes.
Business processes are designed to increase operational efficiency, optimize resources and improve business results. For example, in a sales process, stages such as evaluation of customer requests, proposal preparation, approval processes and product delivery are included in the scope of the business process. Kuika Process Automation allows this process to be automated, ensuring that tasks are completed on time and in the right sequence.
Accurately defining and implementing business processes gives businesses speed and flexibility, enabling them to achieve their business goals faster. At the same time, by making processes measurable, performance analysis can be performed and areas for improvement can be identified. This helps businesses increase customer satisfaction and gain competitive advantage.