The Jira Get Worklog action retrieves the worklogs entered for a specific Jira issue (task, story, bug, etc.). This makes it easy to track who spent how much time on a task.

Technical Specifications

Retrieve Work Logs: Returns all worklog records for the specified issue_key. The returned data type is JiraWorklogsResult (One).

Parameters:

• settings (Object – required): Contains Jira connection settings. The Jira API setting defined via Config Manager must be selected.
• issue_key (String – required): The key of the issue for which worklog information is to be retrieved must be entered (e.g., PROJ-101).

Data Source Compatibility:

• A fixed value (Fixed Value) can be entered (e.g., TASK-12).
• Can be connected from dynamic sources (Current, Action Result, Method Input).

Jira Get Worklog Application Steps

1. Adding an Action in UI Design

• Go to the screen where you want to display the worklog information.
• E.g. Add a “View Working Hours” button.
• Click on the button → + ADD ACTION → Jira→ Jira Get Worklog.

2. Define Parameters

• settings: Select your Jira connection from Configuration Manager.
• issue_key: Enter the key of the issue for which you want to retrieve worklog information (e.g., SUP-234).

3. Using the Returned Data

• The returned result is of type JiraWorklogsResult. It contains:
  
  • author: The user who entered the worklog,
  • timeSpent / timeSpentSeconds: Time spent,
  • started: Date/time the work started,
  • updated: Time updated, etc.

This data can be linked to a table, list, or detail card.

Usage Scenario: Worklog Tracking for a Task

A project manager wants to see the time spent on task SUP-234.

Steps:

1. Click the “View Worklog” button.
2. The Jira Get Worklog action is triggered.
3. The returned result is displayed on the screen in a table format:
   
   • User: mary.watson
   • Time Spent: 3h
   • Start: 2025-09-16 09:00
   • Update: 2025-09-16 12:15

Jira Get Worklog Advanced Customizations

• Filtering: The returned worklog list can be filtered by date or user.
• Reporting: Worklogs can be converted to total time and presented as a graph or summary report.
• Combination: With the Jira Get Issues → Jira Get Worklog chain, project tasks are listed first, then the working times for each task are retrieved.

Technical Risks and Controls

• The issue_key must be entered correctly. If entered incorrectly, no results will be returned from Jira.
• There may be permission restrictions. The user may not have permission to view all worklog information.
• Large data risk: If there are too many worklogs, a limit/offset may be required for performance.