System Actions
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Process Automation Actions

Claim Task

Claim Task

Kuika's Claim Task action allows to take ownership of a task assigned to a specific user. By using this action, a user can take ownership of a task assigned to them and take action on the task.

For example, a business process may have multiple users assigned to complete a specific task. The Claim Task action allows a specific user to take ownership of the task, clarifying the distribution of responsibility in the process.

With this action:

  • Allocates tasks assigned to multiple users to a single user.
  • Ensures that business processes proceed in a more organized manner.
  • It makes the process more controlled by preventing incorrect or unnecessary processing.
  • As tasks are owned, it becomes clear who is responsible.

Claim Task action is supported in web and mobile apps.

Add Claim Task Action

  1. Log in to the Kuika platform.
  2. Open the project you will work on from the Apps screen.
  3. While in the UI Design module, open the Properties panel on the right side.
  1. Select Initial Actions → Process Automation → Claim Task from the +ADD ACTION drop-down menu.
  2. Then configure the following fields:
  • Step Key: The field that determines the task identification number.

When this action is run:

  • The specified task is claimed by the corresponding user.
  • It becomes clear who is managing the task.
  • The business process becomes more organized and efficient.

After completing these steps, the Claim Task action will be successfully added. Thus, users can easily claim the tasks assigned to them and business processes can be managed in a more controlled manner.

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